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Curriculum Vitae

Natalie Victoria Rucshner

International Business Graduate · Hospitality Professional · Real Estate Agent

Surprise, Arizona

(623) 419-3194

natalievictoriar@gmail.com

natalievictoria.pro

Key Skills

  • ·Hotel Management
  • ·Short-Term Rental Management
  • ·Multi-Property Management
  • ·Interior Design & Space Curation
  • ·Customer Service
  • ·Operations Management
  • ·Business Planning
  • ·Sales
  • ·Leadership & Coaching
  • ·De-escalation Techniques
  • ·Hiring Practices
  • ·Written Communication
  • ·Food & Beverage Management
  • ·Pricing Strategies
  • ·Budget Management
  • ·Contract Negotiation
  • ·Vendor & Contractor Coordination
  • ·Cross-Cultural Communication
  • ·Event Logistics
  • ·Social Media & Digital Marketing
  • ·Airbnb Platform Expertise
  • ·Relationship Building
  • ·Google Docs & Sheets
  • ·Microsoft Word & Excel
  • ·Canva

Education

B.A. International Business

American College Dublin

Dublin, Ireland · Nov 2019

First Class Honours (QQI)

3.75 GPA · President's Society

Student Union President 2017–18

Licensure

AZ Real Estate Sales License

HomeSmart Brokerage

Awarded Oct 2019

Realtor #SA687912000

Volunteering

Festival Volunteer

Desert Hearts · Decadance

Phoenix, AZ · 2024–Present

  • ·DH 2024 — Parking, HQ, Staff Kitchens
  • ·DH 2025 — Parking, Artist Relations, Box Office
  • ·Decadance 2025 — Ranger Staff

Lighting Technician

The Randall Theater

Medford, OR · 2013

English Teacher

Volunteer in India

Rishikesh · Oct–Nov 2011

Taught 30 children English, Math & Art (ages 3–5)

Professional Summary

Hospitality leader and entrepreneur with a First Class Honours degree in International Business and over fifteen years of experience spanning hotel general management, residential property operations, short-term rental entrepreneurship, and real estate sales. Known for building systems from scratch — from opening a 114-room IHG hotel in Montana to designing and operating two fully themed Airbnb properties in Arizona. Brings a rare combination of hands-on hospitality discipline, entrepreneurial instinct, and genuine relationship-building ability to every role. Licensed Arizona Realtor operating across Greater Phoenix since 2019, with a track record of guiding clients through residential transactions and managing high-volume Spring Training housing for MLB organizations.

Work Experience

Founder & Owner OperatorDec 2021 – Present
NVS Housing LLCSurprise, AZ
  • ·Own two five bedroom homes in Surprise, Arizona — renting 9 bedrooms individually using Airbnb as a primary lead source, with direct booking also accepted. Themed and well-equipped rooms attractive to longer stays.
  • ·Managed up to 3 Airbnb single family homes and condo listings.
  • ·Procured & managed up to 45 single family home rentals for MLB Spring Training teams in Surprise, AZ (Texas Rangers and Kansas City Royals). Worked directly with organizations to custom fit homes to management and support staff. Season runs January – April annually.
Real Estate AgentOct 2019 – Present
HomeSmart RealtyGreater Phoenix Area, AZ
  • ·Self employed, commission based Real Estate Agent.
  • ·Guiding clients through purchases and sales of residential homes and vacant land.
  • ·Hosting Open Houses and targeted residential marketing to grow personal brand.
Senior AssociateJan 2017 – Aug 2019
City Break Apartments LTDDublin, Ireland
  • ·Processed up to fifty daily guest apartment check-ins while responding to email and phone queries for an inventory of 250+ short term, long term, student and corporate apartments in Dublin City Center.
  • ·Designed, proposed and implemented GoCanvas technology to assist the Housekeeping team with property pre-arrival inspections, producing professional PDF documents sent to client companies.
  • ·Responded to guest reviews and updated rates and availability across all online sales channels including Booking.com, Expedia, Homeaway and Airbnb.
Duty ManagerAug 2015 – Dec 2015
Direct Hotels & ApartmentsBrisbane, Australia
  • ·Processed up to sixty daily guest check-ins and check-outs between the two towers of the Pavilion and the Governor on Brookes.
  • ·Up-sold additional services, conducted pre-arrival guest calls, emails and apartment checks to ensure daily operations.
General ManagerJan 2012 – Feb 2015
Candlewood Suites — IHG Hotel GroupMedford, OR (Jan 2012 – Mar 2014) · Sidney, MT (Mar 2014 – Feb 2015)
  • ·Oversaw and managed daily operations at two consecutive extended-stay hotels in the Pacific Northwest, with up to eighteen staff, including opening a 114-room hotel in Sidney, Montana.
  • ·Conducted quality checks on construction vendors and contractor performance to ensure compliance with opening day plans, schedules and established IHG Brand Standards. (MT)
  • ·Reviewed and accepted contracting bids while overseeing a $150K room amenity upgrade and public space and property exterior renovation. (OR)
Front Desk ManagerFeb 2008 – Jan 2012
Days Inn HotelKent, WA

Additional Work Experience

Sandwiches, Salads & Register · Mario's Pizza · Surprise, AZOct 2022 – Mar 2024
Returns Technician · Evergreen Pharmaceuticals · Puyallup, WAFeb 2007 – Feb 2008
Team Leader · Orange Julius · Puyallup, WADec 2006 – Feb 2008
Busser & Hostess · House of Kee (Chinese Restaurant) · Puyallup, WAOct 2004 – Feb 2007

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